These terms govern your use of the a999 platform — including sports betting, online games, deposits, withdrawals, and account management. Please read them carefully. By registering an account at a999, you agree to these terms in full.
These six points summarise the most important parts of the a999 Terms and Conditions. The full terms follow below.
You must be at least 18 years old to register and use a999. Age verification is required before any withdrawal is processed. Accounts found to belong to underage users will be closed immediately and any balance forfeited.
Each player is permitted one a999 account only. Duplicate accounts — whether under the same name, device, IP address, or payment method — will be closed. Bonuses claimed across duplicate accounts will be voided.
Withdrawals at a999 are processed to the same payment method used for the most recent deposit. Minimum withdrawal is ৳200. Verified accounts receive priority processing, typically within minutes for bKash and Nagad.
All bonuses and promotions at a999 carry wagering requirements. Bonus funds must be wagered the specified number of times before withdrawal is permitted. Attempting to withdraw bonus funds before meeting requirements will result in the bonus being removed.
All bets at a999 are settled according to the official result from the relevant governing body. In the event of a dispute, a999's decision is final after internal review. Bets placed on events affected by match-fixing will be voided.
You are responsible for keeping your a999 login credentials secure. a999 will never ask for your password via email or chat. Any activity on your account before you report a security breach is your responsibility.
By accessing, registering, or using any part of the a999 platform — including the website at a999.asia, the a999 mobile app, and any associated services — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and a999.
If you do not agree with any part of these terms, you must not use the a999 platform. Continued use of a999 after any update to these terms constitutes acceptance of the revised terms. a999 recommends that you review these terms periodically to stay informed of any changes.
To register and use a999, you must meet all of the following eligibility requirements:
a999 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, a999 may suspend or close your account and withhold any pending withdrawals pending investigation.
Each individual may hold only one a999 account. Creating multiple accounts — whether under the same name, different names, the same device, the same IP address, or the same payment method — is strictly prohibited. a999 uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed without notice.
When registering your a999 account, you must provide accurate and complete information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false information is a breach of these terms and may result in immediate account closure.
You are responsible for maintaining the confidentiality of your a999 login credentials. You must not share your username or password with any other person. a999 will never contact you to ask for your password. If you believe your account has been accessed without your authorisation, you must contact a999 support immediately at [email protected].
a999 supports deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). There are no fees charged by a999 on standard deposits or withdrawals, though your mobile financial service provider may apply their own transaction charges.
Deposits: The minimum deposit at a999 is ৳100. Deposits are credited to your a999 balance in real time once confirmed by the payment provider. If a deposit does not appear in your account within 15 minutes, contact a999 support with your transaction reference number.
Withdrawals: The minimum withdrawal is ৳200. Withdrawals are processed to the same payment method used for your most recent deposit. Verified accounts typically receive withdrawals within minutes. Unverified accounts may experience delays of up to 24 hours while KYC checks are completed.
All bets placed on a999 are subject to the specific rules applicable to the relevant sport or game. By placing a bet, you confirm that you understand and accept the applicable rules. a999 reserves the right to void any bet that was placed in error, placed on an event with an incorrect price, or placed after the event has already concluded.
Live betting: Bets placed during live events are accepted subject to the current state of play at the time the bet is confirmed. a999 uses real-time data feeds to update live odds. In the event of a data feed failure, a999 may suspend live betting temporarily. Any bets accepted during a known data error may be voided at a999's discretion.
Bet settlement: All bets are settled according to the official result declared by the relevant governing body — for example, the Bangladesh Cricket Board for domestic cricket, or the relevant international federation for other sports. In the event of a result being changed after initial settlement, a999 will re-settle affected bets accordingly.
a999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. By claiming any bonus at a999, you agree to the terms of that specific promotion in addition to these general Terms and Conditions.
Wagering requirements: Most bonuses at a999 carry a wagering requirement — a specified number of times the bonus amount must be wagered before the bonus or any winnings derived from it can be withdrawn. The wagering requirement for each bonus is clearly stated in the promotion details.
The following activities are strictly prohibited on the a999 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:
a999 employs advanced fraud detection systems that monitor all account activity in real time. Accounts flagged for suspicious behaviour will be reviewed by the a999 compliance team. During any investigation, the account and associated funds may be frozen pending the outcome.
a999 reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:
If your account is closed due to a breach of these terms, any remaining balance may be withheld pending investigation. If the investigation concludes that no breach occurred, the balance will be returned to you via your registered payment method. If a breach is confirmed, a999 reserves the right to forfeit the balance.
You may request account closure at any time by contacting a999 support at [email protected]. Voluntary closure requests are processed within 48 hours. Any pending bets at the time of closure will be settled normally, and the resulting balance will be paid out to your registered payment method.
a999 is committed to promoting responsible gaming and providing tools that help players stay in control of their betting activity. The following tools are available to all a999 account holders from the account dashboard:
If you believe you or someone you know may have a gambling problem, a999 encourages you to seek help. The a999 support team is trained to assist players who are experiencing difficulties and can provide referrals to appropriate support resources. You can also visit the Responsible Gaming page for more information and self-assessment tools.
a999 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering an account at a999, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
a999 uses your personal data to verify your identity, process transactions, provide customer support, comply with legal obligations, and improve the platform. a999 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law.
You have the right to request access to the personal data a999 holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to legal retention requirements. To exercise these rights, contact a999 at [email protected].
a999 provides its platform on an "as is" basis. While a999 makes every effort to ensure the platform is available, accurate, and reliable, a999 does not guarantee uninterrupted access or error-free operation. Scheduled maintenance, technical issues, or circumstances beyond a999's control may result in temporary unavailability.
To the maximum extent permitted by applicable law, a999 shall not be liable for:
Nothing in these terms limits a999's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
a999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, a999 will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
Your continued use of the a999 platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using a999 and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the a999 support team:
a999 is committed to resolving all complaints fairly and promptly. If you are not satisfied with the outcome of a complaint, you may escalate the matter through the dispute resolution process described in the a999 FAQ.